1. What Information Do We Collect?
When you create an account on 1x beat, we collect your name, email address, mobile number, date of birth, and Bangladeshi address. This information is required for account verification, age confirmation, and profile management. We never ask for unnecessary personal data, and everything we collect is used only for its stated purpose. Your data is not sold or transferred to any third party without authorization. No sensitive personal information is collected without your consent.
Certain technical information is collected automatically from your device and browser, including IP address, browser type and version, operating system, device model, and screen resolution. This data is used to improve platform performance and resolve technical issues. We also log usage data such as which pages you visited, how long you spent on them, and what actions you took. This log data plays an important role in security monitoring and fraud prevention. For mobile app users, device identifiers may also be collected.
We collect payment information during deposit and withdrawal transactions, including mobile banking numbers (bKash, Nagad, Rocket, etc.), bank account numbers, and transaction amounts (BDT). Card numbers and full financial credentials are not stored directly on our servers — they are processed through an encrypted payment gateway. The security of financial data is our top priority, and we follow internationally recognized security protocols in this area.
2. How Is My Information Used?
The information we collect is used primarily to manage your account, verify transactions, and deliver platform services. 1x beat ensures that every use of your data has a specific, legitimate purpose. Your data is also analyzed to create a personalized experience based on your betting history and preferences. Our customer support team is granted access to relevant data as needed to assist you. Data analysis is also a key tool for detecting unauthorized activity and fraud.
Used for registration, login, password recovery, and profile updates.
Used for the secure processing and verification of BDT deposits and withdrawals.
Used to improve platform quality and develop new features.
Used to notify you of important updates, security alerts, and offers.
3. Cookies & Tracking Technologies
The 1x beat platform uses cookies and similar tracking technologies, which store small data files in your browser. These cookies fall into three main categories: essential cookies (required for core site functionality), functional cookies (which remember your preferences), and analytics cookies (which analyze usage patterns). Cookies are essential for maintaining login sessions, saving language preferences, and ensuring platform security. You can manage or disable cookies through your browser settings, though doing so may limit certain features. The same device-level tracking technologies apply to users accessing the platform via a mobile app.
We may use third-party analytics tools to monitor platform performance and collect data for improving the user experience. These third-party tools operate under their own privacy policies, and we ensure they meet international data protection standards. Where advertising-related cookies are used, we obtain your consent, and you may withdraw that consent at any time. Our cookie policy is reviewed regularly and kept up to date in line with applicable laws and regulations.
4. Data Storage & Security Measures
1x beat uses industry-standard encryption (SSL/TLS) to protect your personal data, preventing unauthorized third-party access during data transmission. Our servers are hosted in secure data centers with strict physical and digital security measures in place. Access to user data is restricted to authorized personnel only, and every access is logged. Regular security audits and vulnerability assessments keep the platform's protections current. In the event of a security breach, we will promptly notify the affected users and take the necessary steps.
Your data is retained for as long as your account remains active. After an account is closed, certain data may be kept for a defined period to meet regulatory and legal obligations. Financial transaction records are retained in accordance with applicable financial regulations in Bangladesh. Once the retention period has passed, data is securely deleted or anonymized so you can no longer be identified. For more details on our retention periods, you can contact our support team.
5. Sharing Data with Third Parties
1x beat never sells your personal data to third parties for commercial purposes. Where necessary to deliver our services, we share limited data with trusted partners — such as payment gateway providers, identity verification services, and cloud hosting providers. These partners can only access the data they need to perform their specific functions, and they operate under strict confidentiality agreements. We ensure all partners comply with our data protection standards. Where a government authority or law enforcement agency lawfully requests data through a valid legal process, we are required to comply.
In the event of a business merger, acquisition, or asset transfer, user data may be transferred as part of those assets — provided the new owner is bound to uphold the same standard of privacy practices. We maintain full transparency in all data-sharing arrangements and keep users informed wherever possible. No partner or service provider may ever use your data for their own commercial purposes.
6. User Rights & Policy Updates
Every registered user on 1x beat has a number of important rights over their personal data. You can request access to your stored data at any time, and we are legally required to provide it within the specified timeframe. You also have the right to request corrections if any of your information is inaccurate or incomplete. In certain circumstances, you may request that your data be deleted (the "right to be forgotten"), though some data may need to be retained due to legal obligations. You may also object to the processing of your data or, where applicable, request that processing be restricted. To exercise any of these rights, contact our support team directly.
Under your right to data portability, you can request your data in a structured, machine-readable format. You may withdraw consent to marketing communications at any time, and we will stop those communications immediately. We have a dedicated process for handling user complaints and objections, and every request is taken seriously. Data requests are only processed after your identity has been verified, to prevent unauthorized changes to your information. We aim to resolve all requests within 30 business days.
This Privacy Policy may be updated from time to time, particularly in response to new laws, changes in technology, or improvements to our services. For any significant changes, we will notify you via your registered email or mobile number and clearly announce them on the platform. Continued use of the platform after a policy update constitutes your acceptance of the revised terms. We recommend visiting this page regularly to stay up to date with any changes. The date of the latest update is noted at the bottom of this page. If you have any questions about policy changes, our support team is always on hand to help.
7. Support & Contact
If you have any questions, concerns, or complaints about this Privacy Policy, please contact the 1x beat support team directly. Our Data Protection Officer reviews all data-related requests and ensures the appropriate steps are taken. To support users in Bangladesh, we offer assistance in Bangla and operate according to local time. To request data deletion, correction, or access, please use our designated contact channels. We commit to processing every request promptly and with full confidentiality.
Support@1xbeat.ws
Support available 7 days a week, 24 hours a day
Last updated: January 2026. This policy has been prepared in compliance with applicable data protection regulations in Bangladesh.